Siebel Call Center – Component Group Components

In this screen, there is a list of menu items at the top. Below the menu items are two rows of available icons and buttons. Below this is a pane titled Enterprise ComponentGroups. In this pane, one row of data is highlighted with five columns on data. Below is a description of each column with it’s associated data.

Below this pane is another pane titled Component Group Component Configuration. In this pane are five columns with multiple rows of data. For the purposes of this text image, only the first line that has an arrow to the left, will be explained.