Troubleshooting the Oracle Directory Provisioning Integration Service

This section lists and describes the provisioning error messages you may see, and discusses actions to resolve them. These messages appear in the provisioning error messages attribute.

Table 34-5  Provisioning Error Messages

Message	Reason	Remedial Action
LDAP Connection Failure	The Oracle Directory Integration and Provisioning platform failed to connect to the directory server.	Check the connection to the directory server. See Also: "Viewing Active Server Instance Information" to get information about directory server connections
LDAP Authentication Failure	The provisioning profile is not able to connect to the LDAP Server as administrator	Verify Oracle directory integration and provisioning server entry in the directory. Re-register the Oracle directory integration and provisioning server by using odisrvreg. See Also: "Manually Registering the Oracle Directory Integration and Provisioning Server"
Initialization Failure	Problem in connecting to the directory server using JNDI.	Look at the trace/audit file in $ORACLE_HOME/ldap/odi/log/PROFILE_NAME.trc
Database Connection Failure	Problem connecting to the database with the given account information. Either the database is not running or there is an authentication problem.	Look at the trace/audit file in $ORACLE_HOME/ldap/odi/log/PROFILE_NAME.trc
Exception while calling SQL Operation	Problem in executing the package.	Verify the package usability. Look at the trace/audit file in $ORACLE_HOME/ldap/odi/log/PROFILE_NAME.trc

Monitoring Provisioning Integration Profile Status Information

You can monitor certain provisioning integration profile status information from the Oracle Enterprise Manager Application Server Control.

Choose Directory Integration Server on the LDAP Main Page. This should always be green if the required packages are installed properly. This does not indicate whether the Oracle directory integration and provisioning server is running or not. To check the status of the servers, choose Integration.

On the next window, the Oracle Enterprise Manager Application Server Control displays the various running instances of the directory integration platform servers--including those for both provisioning and synchronization. The main data displayed for provisioning integration profiles in this window are:

• Name of the subscribed application

• Name of the organization for which the subscription was made

• Status of the profile (ENABLED or DISABLED)

• Change number in Oracle Internet Directory up to which the events have been propagated to the application on behalf of this profile

• Last Execution Time

• Last Successful Execution Time of the profile.

• Errors, if any

Note that this window does not currently display the various event subscriptions for this profile.

You can also get detailed output on provisioning integration status by running from a command line $ORACLE_HOME/bin/oidprovtool with the operation argument status.