12 Oracle9iAS Clickstream Intelligence

This chapter discusses the following topics:

• Section 12.1, "General Issues and Workarounds"

• Section 12.2, "Documentation Errata"

12.1 General Issues and Workarounds

This section describes general issues and workarounds.

12.1.1 Clickstream Intelligence Runtime Administrator Error

Following installation of Oracle9i Application Server, an error may appear when the user clicks the Clickstream Runtime Administrator link for the first time. The error message "No Response from Application Server" does not indicate that the Application server is down. If this error message appears, the user should click the Internet browser's Refresh/Reload button several times and then log in to the Clickstream Runtime Administrator with the appropriate username and password.

12.2 Documentation Errata

This section describes corrections to errata in the Oracle9iAS Clickstream Intelligence documentation set.

12.2.1 Launching the Database Installation Wizard

This correction applies to Appendix B, "Installing a Dedicated Clickstream Database," in the Oracle9iAS Clickstream Intelligence Administrator's Guide.

For Windows operating systems, the command used to launch the Database Configuration Wizard should be written as follows:

(Windows)  ORACLE_HOME/click/bin/clkinstall.bat "--click-home=ORACLE_HOME/click"

In the expression above, ORACLE_HOME represents the location in which the dedicated Clickstream database was installed.

12.2.2 Configuring the Standalone Collector Agent

This correction applies to Appendix C, "Installing a Standalone Collector Agent," in the Oracle9iAS Clickstream Intelligence Administrator's Guide.

Users need to modify only one file when configuring the default parameters for the standalone Collector Agent. All configurable attributes, including those previously found in the collector-agent.properties file, are now located in the agent.xml file.