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Oracle Workflow Administrator's Guide
Release 2.6.3

Part Number B10283-02
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HTML-Formatted E-mail with Attachments

If the performer of a notification has a notification preference of HTML mail with attachments (MAILHTML), when a notification mailer processes the notification, it generates an HTML-formatted e-mail notification and sends it to the performer role. The recipient should use an e-mail reader that can interpret and display HTML content within a message body.

Note: If your e-mail reader cannot interpret HTML formatting in a message body, you should set your notification preference to plain text mail with HTML Attachments (MAILATTH).

The notification mailer uses the HTML Body defined for the message in the Message Body property page to generate the HTML e-mail message. If no HTML Body is defined, it uses the Text Body to generate the HTML message. The notification mailer token replaces all message attributes referenced in the message body with HTML-formatted values. For example:

Note: Message attributes that have Attach Content checked in their Attributes property page, are appended as HTML-formatted attachments to their parent message. For example:

You can respond to your HTML-formatted notification by clicking on a link that represents the response in the HTML message body. The response link generates a plain text e-mail response that includes a response template modified with the predefined response value that you select. See: To Respond to an HTML E-mail Notification, Oracle Workflow User's Guide.

If your notification preference is MAILHTML, each HTML-formatted notification always includes at least one standard attachment. The attachment is called Notification Detail Link. When you select this attachment, your e-mail reader opens a browser window that displays your notification in the Notification Details web page. You can alternatively respond directly to your notification from this web page, bypassing the need to process your response through a notification mailer.

Note: In the standalone version of Oracle Workflow, if the Send Access Key configuration parameter for the notification mailer that sent the message is deselected, and you are not already logged in, you will be prompted to log in when you select the Notification Detail Link before you can access the Notification Details web page. In Oracle Applications, you must always log in before you can access the Oracle Applications Framework-based version of the Notification Details page from the Notification Detail Link.
Note: You can use the Inline Attachment configuration parameter to set the Content-Disposition MIME header to either inline or attachment for all attachments to notification messages, including the Notification Detail Link, Notification References containing attached URLs, and attached PL/SQL, PL/SQL CLOB, or PL/SQL BLOB documents. Note, however, that some e-mail clients may not support the Content-Disposition header, or may support it in varying ways. Consequently, the Inline Attachment setting may not always have the desired effect, depending on the e-mail clients with which users read their e-mail messages.
Note: The file name of the Notification Detail Link attachment is determined by the text value for the WF_URL_NOTIFICATION resource token, or by the token name if no text value is defined. Similarly, the file name of the Notification References attachment is determined by the text value for the WF_URLLIST_ATTACHMENT resource token, or by the token name if no text value is defined. The default file names are "Notification Detail Link.html" and "Notification References.html", respectively. If you want to specify different file names for these attachments, you must first create a .msg source file specifying the new file names as the text values for the WF_URL_NOTIFICATION and WF_URLLIST_ATTACHMENT resource tokens. Then use the Workflow Resource Generator program to upload the new seed data from the source file to the database table WF_RESOURCES. See: To Run the Workflow Resource Generator, Oracle Workflow API Reference and Setting the WF_RESOURCES Environment Variable.

See: Notification Preferences


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