7 Oracle Voicemail & Fax

This chapter summarizes release note issues associated with Oracle Voicemail & Fax.

The following sections are included in the chapter:

• What's New in This Release?

• Known Bugs

7.1 What's New in This Release?

Oracle continues to enhance Oracle Voicemail & Fax capabilities with features that make communicating and collaborating more efficient and productive. In Release 2 of the Oracle Collaboration Suite, Oracle Voicemail & Fax has added the following features:

• Directory access through the telephone

  The voice mail application in Release 2 includes the ability to address messages to users without the need to know their phone numbers. Unique to Oracle, this directory allows callers to search for and address messages to users at a single site or the complete list of global voice mail users.

• Re-recorded and streamlined menu prompts

  Release 2 provides completely re-recorded menus streamlined for quick access to new voice mail messages and easier navigation through-out the telephone menus.

• Access to voice mail preferences through Outlook

  Continuing the theme of integration, Oracle Voicemail and Fax preferences are now integrated into the Oracle Connector for Outlook, enabling users to change their password, activate greetings and select languages without leaving their primary work environment.

• Supported Languages

  • Arabic

  • Chinese - China

  • Chinese - Taiwan

  • Danish

  • Dutch

  • English - American

  • English - British

  • Finnish

  • French

  • German

  • Greek

  • Italian

  • Japanese

  • Korean

  • Norwegian

  • Portuguese

  • Portuguese - Brazilian

  • Spanish

  • Swedish

  • Turkish

7.2 Known Bugs

This section describes the known bugs for Oracle Voicemail & Fax.

Table 7-1 Oracle Voicemail & Fax Known Bugs

Bug No.	Description
3220773	The findmailstore.bat file is not executed correctly during the silent installation. Workaround: Verify that ias_core_top.rsp file has the correct variables values. Run the following command: setup.exe -silent -responseFile ias_core_top.rsp Navigate to the following directory: ORACLE_HOME\um\scripts Run the findmailstore.bat file. Reboot the system. Continue with the configuration.
3120384	The Brazilian Portuguese prompts.xml file references the wrong directory. Workaround: On a CT server with Voicemail & Fax installed, rename the following %ORACLE_HOME%\um\voice-files\oracle\prompts-pt-BR directory to %ORACLE_HOME%\um\voice-files\oracle\prompts-bp. Run the %ORACLE_HOME%\um\scripts\install_prompts.bat script.
3239422	The Oracle Voicemail & Fax preference setting page is not working. Workaround: On a middle tier on which the Oracle Voicemail & Fax preference client is running, change zh-CN and zh-TW to zh_CN and zh_TW in the %ORACLE_HOME%\j2ee\OC4J_UM\config\oc4j.properties file. Restart opmn.
3301304	AQMWI process stops search through mwiserviceinstance cache when removed from Oracle Internet Directory. Workaround: Verify that the orclumactive attribute is set to false for all MWIService process objects. Restart the AQMWI process.
3268883	The rmid and rmiregistry processes fail when users log out. Workaround: Perform the following steps on a CT server on which Oracle Voicemail & Fax is installated. Select Start > Run. Enter regedit. Click Okay. Expand down to the following: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\rmid \Parameters In the right pane, double click on the entry for AppParameters. Prepend -J-Xrs to the value data of the AppParameters. For example, if AppParameter was -J-Djava.security.policy=D:\oracle \ora90\um\config\pms.policy -C-DORACLE_HOME=d: \oracle\ora90 change it to -J-Xrs -J-Djava.security.policy=D:\oracle \ora90\um\config\pms.policy -C-DORACLE_HOME=d: \oracle\ora90. Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet \Services\rmiregitry\Parameters. Right click in the right pane. Select New > String Value. Enter AppParameters as the name of the new String Value. Double click AppParameters. Enter -J-Xrs as the value data. Stop the following services, in order: Any services beginning with UMMWI_, UMProcessMgrService, rmid, or rmidregitry. Remove the %ORACLE_HOME%\um\log\log directory. Restart the services you stopped in the reverse order in which you stopped them.
3230496	Oracle Container subsystem must recover when a TCP socket is torn down unexpectedly. Workaround: Add (ENABLE=BROKEN) right after DESCRIPTION= in the sc_vsto.cfg file connect strings.
3131415	The "Mail store selection" and "End of installation" pages are not translated.
3061500	During the upgrade to Oracle Collaboration Suite Release 2, the Oracle Enterprise Manager target settings for Oracle Voicemail & Fax were not correctly upgraded.
3070115	During the upgrade to Oracle Collaboration Suite Release 2, the Oracle Enterprise Manager target settings for Oracle Voicemail & Fax were not correctly upgraded.
3070186	An internal error occurs when the recording application is started.
2811286	An error announcement is played when the user enters a password outside of the minimum or maximum digits allowed.
2805349	No vacation greeting reminder is played.
2580875	MWI requests may be processed out of order.
2209971	After shutting down a Windows-based Oracle Voicemail & Fax process, its Windows service may continue to report that it is running.
2178806	MWI service may throw an exception when restarted through the activation daemon.
1682964	Some error messages may not allow user interrupts.
2947219	Upgrading from CTMedia 2.1 to NetMerge 3.0 is not supported. You must perform a new installation of NetMerge 3.0 and Oracle Voicemail & Fax.

Note: Use the %CD_HOME%\Disk1\install\win32\ias_core_top.rsp and %ORACLE_HOME%\um\vmailcdcore\vmailcd_core.rspfiles for silent installations.