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Oracle Workflow Administrator's Guide
Release 2.6.3.5

Part Number B12160-02
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Defining Vacation Rules for Users

Use vacation rules to handle notifications automatically when users are not available to manage their notifications directly, such as when they are on vacation. You can define rules to perform the following actions automatically when a notification arrives:

Note: A workflow may include special logic to restrict reassignment of notifications. If so, Oracle Workflow does not apply any vacation rules to reassign those notifications, but simpy delivers the notifications to the worklist of the original recipient. See: #HIDE_REASSIGN Attribute, Oracle Workflow Developer's Guide.

Use the Vacation Rules administrator page to define rules for automatic notification processing for your users. Each rule is specific to a role.

Note: You must have workflow administrator privileges to define vacation rules for other users in the Vacation Rules page. Workflow administrator privileges are assigned in the Workflow Configuration page. See: Setting Global User Preferences.

A vacation rule can apply to messages of all item types, to all messages belonging to a specific item type, or to a specific type of message belonging to a specific item type. Each time a notification is sent to a user, Oracle Workflow tests the notification against that user's vacation rules. First Oracle Workflow checks whether the user has any active rules for that specific message type. If not, it checks whether the user has any active rules for that specific item type. Finally, it checks whether the user has any active rules for messages of all item types. As soon as it finds a match, Oracle Workflow applies the rule and discontinues any further rule matching.

If a rule reassigns a notification, Oracle Workflow performs rule matching again against the new recipient role's list of rules. Oracle Workflow maintains a count of the number of times it forwards a notification to detect perpetual forwarding cycles. If a notification is automatically forwarded more than ten times, Oracle Workflow assumes that a forwarding cycle has occurred and ceases executing any further forwarding rules, marking the notification as being in error.

See Also

Vacation Rules, Oracle Workflow User's Guide

Setting Up Vacation Rule Options.

arrow icon   To define vacation rules for a user:


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