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Oracle Workflow User's Guide

Part Number B12162-02
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Overview of Notification Handling

Oracle Workflow sends a notification to a role when the Workflow Engine executes a notification activity in a workflow process. The notification activity may designate the role as being responsible for performing some human action or may simply relay process-related information to the role. To successfully deliver a notification to a role, the role must be defined in the Oracle Workflow directory service.

As a member of a role, you can view a notification using any one of three interfaces depending on your role's notification preference setting in the Oracle Workflow directory service. You can receive an e-mail for each individual notification, receive a single e-mail summarizing all your notifications or query the Workflow Notifications Web page for your notifications. If you choose to receive e-mail, you can also choose the format in which you want to receive the e-mail messages. See: Setting Up an Oracle Workflow Directory Service, Oracle Workflow Administrator's Guide, Setting User Preferences, and Preferences, Oracle Applications User's Guide.

Each notification message can include context-sensitive information about the process and directions on how to respond to the notification, if a response is required. The message can also include pointers to Web URLs and references to Oracle Applications forms that allow the user to get additional information related to the notification.

Oracle Workflow sends your notifications in the language specified in your user preferences, if that language is set up in your installation. See: Setting Up Additional Languages, Oracle Workflow Administrator's Guide.

Note: In Oracle Applications, you can select a session-level language in the login window, which overrides your user-level language preference for that session. However, Oracle Workflow still uses your user-level language preference to determine the language in which e-mail notifications are sent. You can use the Preferences page to set your user-level language preference, which is also stored in the ICX: Language profile option. See: Preferences, Oracle Applications User's Guide.

In some cases, such as if you are away on vacation, you will not be able to view or respond to your notifications in a timely manner. Rather than create a bottleneck in a workflow process, you can take advantage of vacation rules, also known as routing rules or automatic notification processing rules, to direct Oracle Workflow to automatically manage the notifications for you.

Electronic Signatures

In Oracle Applications, notifications can require that your response be signed by a password-based or certificate-based electronic signature.

Note: Oracle Workflow supports password-based signatures based on Oracle Application Object Library (FND) passwords. If your site has implemented single sign-on functionality through Oracle Internet Directory and you need to enter password-based signatures, your system administrator must set the Applications SSO Login Types profile option to either Local or Both for you, and you must have a valid password defined in Oracle Application Object Library. Your single sign-on password can be different than your Oracle Application Object Library password. If so, you must use your Oracle Application Object Library password to sign notifications. See: Implementing Password-based Signatures with Single Sign-On, Oracle Workflow Administrator's Guide.

arrow icon   To set up for certificate-based digital signatures:

Note: Electronic signatures are currently supported only for the version of Oracle Workflow embedded in Oracle Applications.

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