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Oracle® Collaboration Suite Release Notes
Release 2 (9.0.4.1.1) for Windows

Part Number B12240-02
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1 Suite-Level Issues

This chapter summarizes release note issues that affect all components of Oracle Collaboration Suite. The following sections are included in the chapter:

1.1 ORCLADMIN Password Error

When changing the orcladmin password, and Invalid Number Error occurs.

1.2 Single Box Installation

When are performing a single box installation, you cannot have Microsoft.net or IBM WebSphere running on the same box.


See Also:

ARU 2032241.1 on Oracle Metalink

1.3 Apache.exe Process Loops

If the apache.exe child process consumes more CPU, it cannot perform new requests to the Oracle HTTP Server.

Workaround: comment out the following lines in the httpd.conf file to remove the dms module:

LoadModule dms_module modules/ApacheModuleDMS.dll
AddMOdule mod_dms.c

1.4 OCS_V2_PAGE_GROUP Cannot be Displayed

The OCS_V2_PAGE_GROUP cannot be displayed through the account information page.

Workaround:

  1. Login to Oracle Portal as the orcladmin user.

  2. Set the test1 (OCS_Username) user's Default Home Page.

  3. Click Builder.

  4. Click Administer.

  5. In the Portal User Profile portlet, enter test1 (OCS_Username).

  6. Click Edit.

  7. Set the default group to OCS_PORTAL_USERS.

  8. Click OK.

  9. In the Portal User Profile portlet, enter OCS_PORTAL_USERS.

  10. Click Edit.

  11. Click LOV.

  12. Expand OCS_V2_PAGE_GROUP.

  13. Select Return Object.

  14. Click OK.

1.5 Cannot Access Oracle Enterprise Manager Through Port 1810

Oracle Enterprise Manager cannot be accessed through port 1810 because it is being used by Oracle Calendar Server.

Workaround:

  1. Shutdown Oracle Calendar Server.

    %ORACLE_HOME%\ocal\bin\unistop
    
    
  2. Restart or Start Oracle Enterprise Manager.

    %ORACLE_HOME%\bin\emctl start
    
    
  3. Start Oracle Calendar Server.

    %ORACLE_HOME%\ocal\bin\unistart
    

1.6 8.3 Filename Creation on an NTFS Partition

If users disable the 8.3 file name creation feature on an NTFS partition under Windows NT 4.0, any program using the Windows GetShortPathName() function receives an error.

Workaround: Do not disable the 8.3 file name creation feature.

1.7 Oracle Internet Directory Delegated Administration Services

An Oracle Internet Directory Delegated Administration Services error occurs on Simplified Chinese locale.

Workaround:

  1. Uncomment the following line from ORACLE_HOME\Apache\Apache\conf \httpd.conf:

    include "ORACLE_HOME\Apache\Apache\conf\mod_osso.conf"
    
    
  2. Restart the Http Server through Oracle Enterprise Manager.

1.8 Oracle Internet Directory Server User Validation

The Oracle Internet Directory server may not be able to validate users after the single box installation because the maximum number of connections may have been exceeded. This may be caused because the applications connecting to Oracle Internet Directory server are not releasing the connections.

Workaround 1:

  1. Restart Oracle Internet Directory with two server processes modes. This can handle twice the amount of connections.

    % oidmon connect=connect_string start
    % oidctl connect=connect_string server=oidldapd instance=1 flags="server=2" 
    start
    
    
  2. Stop all opmn and Oracle Internet Directory processes.

  3. Start the opmn processes.

Workaround 2:

If Workaround 1 above does not resolve the problem, then apply the following patches:

1.9 Unlock RTC Repository Schemas Tool Hangs

The Unlock RTC Repository Schemas tool hangs because the RTC schema scripts cannot connect to the database.

Workaround:

  1. End the sqlplus process from the Windows Task Manager.

  2. Retry the configuration assistant from Oracle Universal Installer.

1.10 NETCA Directory Server Error

NETCA fails for directory service registration when the middle tier is configured on Traditional Chinese locale.

1.11 OracleAS Web Cache Server Error

When running the Oracle Calendar Web Client server, an OracleAS Web Cache server error occurs.

1.12 Database is not Being Registered

When running the database configuration assistant (DBCA) as a standalone, the database is not being registered.

Workaround: Register the database using a user DN that is a member of the Oracle Directory Manager OracleDBCreators group, or the cn=orcladmin user DN.

1.13 Infrastructure Use Phase 2 Tool

The Infrastructure Use Phase 2 tool may hang during the Oracle Collaboration Suite Release 2 middle tier installation.

Workaround:

  1. Close the CMD window.

  2. Retry the Infrastructure Use Phase 2 tool.

1.14 Manually Applying Patch Set 5

If you are manually applying Oracle9i (9.0.1.4.0) patch set 5, do not perform step 4 of the patch installation instructions.

1.15 Manually Re-registering Single Sign-On for Upgrades

After upgrading from Oracle Collaboration Suite Release 1 to Oracle Collaboration Suite Release 2, any partner applications registered with Single Sign-On must be manually re-registered.


See Also:

Oracle9iAS Single Sign-On Release Notes, Release 2 (9.0.2) for more information on re-registering the middle tier with the Single Sign-On server

1.16 Single Sign-On Redirection

When Oracle Collaboration Suite component URLs are accessed, such as http://hostname:portno/files/app, the following Single Sign-On redirection error occurs:

No Response from application server. There was no response from the application
web server for the page you requested. Please notify the site's webmaster
and try your request again later.

Workaround:

Re-register the middle tier with SSO server.


See Also:

Oracle9iAS Single Sign-On Release Notes, Release 2 (9.0.2) for more information on re-registering the middle tier with the Single Sign-On server

1.17 Database Configuration Assistant Error

When the database configuration assistant (DBCA) is invoked from the Oracle Universal Installer or the command-line, the following error occurs:

Open Wallet Failed

This error can be ignored.

1.18 Enabling RAC with a Pre-seeded Oracle Collaboration Suite Release 2 Information Storage Database

Currently, RAC cannot be enabled with a pre-seeded Oracle Collaboration Suite Release 2 information storage database.

Workaround: Install a 9.2.0.1 custom RAC enabled database from the Oracle9i Release 2 (9.2.0.1) CDs and apply the 9.2.0.3 patch set.


See Also:

Bug 3098122 for more information on this issue

1.19 Upgraded Active EM Must be Set to Automatic

When Active EM is upgraded from an Oracle Collaboration Suite Release 1 ORACLE_HOME to an Oracle Collaboration Suite Release 2 ORACLE_HOME, the following are not set in Services:

Workaround:

Perform the following steps only if the host contains all of the following:

  1. From the Start Menu, select Settings > Control Panel.

  2. Select Administrative Tools.

  3. Double-click Services.

  4. Set the EM Service from Oracle Collaboration Suite Release 1 ORACLE_HOME to Manual:

    On Window 2000 & Windows XP:

    1. Right click Oracle Collaboration Suite Release 1 EM Website Service.

    2. Click Properties.

    3. Set Startup Type to Manual.

    4. Click Ok.

    On Windows NT

    1. Select Oracle Collaboration Suite Release 1 EM Website Service > Startup.

    2. Set Startup Type to Manual.

    3. Click Ok.

  5. Set the EM Service from Oracle Collaboration Suite Release 1 ORACLE_HOME to Automatic:

    On Windows 2000 and Windows XP:

    1. Right click Oracle Collaboration Suite Release 1 EM Website Service.

    2. Click Properties.

    3. Change the Startup Type to Automatic.

    4. Click Ok.

    On Windows NT:

    1. Select Oracle Collaboration Suite Release 1 EM Website Service > Startup.

    2. Set Startup Type to Automatic.

    3. Click Ok.

  6. Close the Services window.

1.20 Errors Occur in Oracle Collaboration Suite if 9iAS Portal is Not Installed

During the Oracle Collaboration Suite middle tier installation, the Oracle Universal Installer (OUI) enables users to decide whether or not to configure Oracle9iAS Portal. While Oracle9iAS Portal is an optional component of Oracle Collaboration Suite, failure to configure Oracle9iAS Portal on at least one middle tier results in some broken links in the web client. For example:

Oracle Corporation recommends configuring Oracle9iAS Portal on at least one Oracle Collaboration Suite middle tier. Oracle9iAS Portal provides a convenient launch pad for accessing Oracle Collaboration Suite web applications.


Note:

Configuring Oracle9iAS Portal is a required prerequisite of configuring the Oracle Collaboration Suite Web client.

If you choose not to configure Oracle9iAS Portal as part of your installation, you can find the direct entry point URLs into various web applications, such as Oracle Email, Oracle Files, and Oracle Calendar in the following file:

%ORACLE_HOME%\webclient\classes\oracle\collabsuite\webclient\resources\
webclient.properties

1.21 Oracle Collaboration Suite Web Client

This section describes Oracle Collaboration Suite Web Client issues.

1.21.1 The Web Client Configuration Assistant Fails In the Upgrade Scenario

Workaround: Manually invoke the Web client configuration assistant from the command line as described in the following procedure.

Before invoking the Web client configuration assistant, manually ensure that the Oracle9iAS Portal middle tier has been installed or upgraded, and configured.

Skip Section 1.21.1.1, if the host name and port number for the applications were provided during the Web client installation through Oracle Universal Installer.

1.21.1.1 Configuring the Component URLs

  1. Set the entry point URL for each configured component, such as Oracle Email, Oracle Files, and Oracle Calendar, by modifying the webclient.properties file located in the %ORACLE_HOME%\webclient\classes\oracle \collabsuite\webclient\resources directory.

    The webclient.properties file contains three URLs for each Oracle Collaboration Suite component:

    • Help page URL

    • Application entry point URL

    • Portlet provider URL

  2. Replace the token for the host name and the port number in all three URLs for each component to be configured.

    If you are not upgrading Oracle Calendar to Release 2 (9.0.4.1), perform the following steps to make Oracle Calendar Release 1 (9.0.3) available as a portlet:

    1. Open the webclient.properties file from the %ORACLE_HOME%\webclient \classes\oracle\collabsuite\webclient\resources directory on the Oracle Collaboration Suite Release 2 (9.0.4.1) middle tier.

    2. Locate the following statement:

      calendar=http://%CALENDAR_HOST%:%CALENDAR_PORT%/ocas-bin/ocas.fcgi?sub=web
      
      
    3. Replace the preceding statement with the following:

      calendar=http://%CALENDAR_HOST%:%CALENDAR_PORT%/fcgi-bin/owc
      /lexacal.fcgi?go=login
      
      
    4. Locate the following statement:

      calendar.provider=http://%WEBCLIENT_HOST%:%WEBCLIENT_PORT%/webclient-
      calendar/servlet/soaprouter
      
      
    5. Replace the preceding statement with the following:

      calendar.provider= http://%WIRELESS_HOST%:%WIRELESS_PORT%/marconi
      /servlet/soaprouter
      

1.21.1.2 Running the Web Client Configuration Assistant from the Command-line

Enter the following command:

%ORACLE_HOME%\webclient\bin\webclient_installer.bat Oracle9iAS_Portal_user_name
Oracle9iAS_Portal_user_password -complete

If you know the Oracle9iAS Portal schema name, password, and connect string information, you can invoke the configuration assistant, as follows:

%ORACLE_HOME%\webclient\bin\webclient_installer.bat Oracle9iAS_Portal_user_name
Oracle9iAS_Portal_user_password -complete -s
schema -p password -c
connect_string

Where:

  • schema: The Oracle database account for Oracle9iAS Portal

  • password: The Oracle9iAS Portal account password

  • connect_string: The connect string to the database instance where the Oracle9iAS Portal repository is installed; specified as host_name:port:SID

1.21.2 Files Portlet Automatic Installation Failure

After installing the Oracle Files middle tier, the Oracle Files domain is not started by default. Because of this, in some cases, the Web Client configuration assistant is unable to contact the Files portlet during Web Client configuration, and the automatic registration of the Files portlet will fail.

1.21.2.1 If Oracle Files and the Web Client are Configured on Different Hosts

If Oracle Files and the Web Client are configured on different hosts, make sure to start the Oracle Files domain before you configure the Web Client.


See Also:

The Oracle Files configuration chapter of the Oracle Collaboration Suite Installation and Configuration Guide for more information

1.21.2.2 If Oracle Files and the Web Client are Configured on the Same Host

If Oracle Files and the Web Client are configured on the same host in the same installer session, automatic registration of the Oracle Files portlet will fail. In this case:

  1. Start the Oracle Files domain.


    See Also:

    The Oracle Files configuration chapter of the Oracle Collaboration Suite Installation and Configuration Guide for more information

  2. Verify that the Oracle Files-related URLs are correctly set in the %ORACLE_HOME%\webclient\classes\oracle\collabsuite\webclient \resources\webclient.properties file.

  3. Re-run the Web Client configuration assistant from the command line:

    %ORACLE_HOME%\webclient\bin\webclient_installer.bat
    

1.22 Oracle Calendar Master Nodes

During installation, if you choose No in the Oracle Calendar Master Node screen, the installation will not continue. You must choose Yes and then, if desired, remove the [CLUSTER] section from the server's unison.ini file in order to make this node a slave node. You will then need to connect this node to a master node.


See Also:

Oracle Calendar Administrator's Guide, for more information

1.23 Oracle Enterprise Manager for Oracle Email not Invoked

Oracle Enterprise Manager for Oracle Email is not invoked during the installation of Oracle Collaboration Suite Release 2 infrastructure.

Workaround:

Perform the following steps on the infrastructure and the middle tier:

  1. Set ORACLE_HOME.

  2. Run %ORACLE_HOME%\oes\bin\install_umemd.bat script.

  3. Restart Oracle Enterprise Manager.

    emctl start
    

1.24 Registering the Single Sign-On Photo

The current release does not permit a photo of a single sign-on user to be uploaded.

1.25 Creating or Editing User Information

If the Create or Edit button of the Resource Access Information screen in the Delegated Administration Service is clicked, previously filled columns are cleared. To correct this problem, enter user columns after setting the user resource information.

1.26 Documentation Errata

This section describes documentation issues in the Oracle Collaboration Suite Installation and Configuration Guide:

1.26.1 Verifying and Starting the Oracle Net Listener for the Information Store

The point # 2 should have listener and not listener_es.

  1. Click the Services icon.

  2. In the list of local services, locate the service ending with listener.

  3. If the service is not running, right click the listener name and choose Start or Restart.

To start the listener manually :

%ORACLE_HOME\bin\lsnrctl start

1.26.2 Verifying and Starting the Oracle Net Listener for the Middle Tier

To verify that the listener is running:

%ORACLE_HOME\bin\lsnrctl status listener_es

1.26.3 Verifying and Starting the SMTP Listener for the Middle Tier

To start the listener:

  1. Click the Services icon.

  2. In the list of local services, locate the service ending with listener_es.

  3. If the service is not running, right click the listener name and choose Start or Restart.