C Agent Log Files

This appendix lists the log files you can review if the agent installation, upgrade, or cloning operation fails. The information in these logs might help you describe the failure while raising service requests with Oracle Support.

This appendix covers the following:

• Logs Present on OMS Host

• Logs Present on Target Host

Note:

The entrypoints directory mentioned in the locations described in this section is present only in Enterprise Manager 10g Grid Control Release 5 (10.2.0.5). For Enterprise Manager 10g Grid Control Release 4 (10.2.0.4) or lower, ignore this directory in the path.

Logs Present on OMS Host

The log files mentioned in this section are present on the host where OMS is running.

Response File

The following is the response file you can review from the Oracle home directory of the OMS:

$ORACLE_HOME/sysman/agent_download/<release_number>agent_download.rsp

Connectivity Log Files

The following are the connectivity log files you can review from the Oracle home directory of the OMS:

• $ORACLE_HOME/sysman/prov/agentpush/<times-tamp>/prereqs/entrypoints/connectivity /local/prereq<time_stamp>.log

• $ORACLE_HOME/sysman/prov/agentpush/<times-tamp>/prereqs/entrypoints/connectivity /local/prereq<time_stamp>.out

• $ORACLE_HOME/sysman/prov/agentpush/<times-tamp>/prereqs/entrypoints/connectivity /local/prereq<time_stamp>.err

For example:

$ORACLE_HOME/sysman/prov/agentpush/2008-12-03_02-55-17AM/prereqs/entrypoints/connectivity /local/prereq2008-12-03_10-56-40AM.log

Prerequisites Log Files for Targe Host

The following are the prerequisites-related log files you can review from the Oracle home directory of the OMS, for the target host on which you cloned the Management Agent.

• $ORACLE_HOME/sysman/prov/agentpush/<times-tamp>/prereqs/<agent_node_name>

• Application-Related Prerequisites Log Files:

  Installation-Specific Log Files

  • $ORACLE_HOME/sysman/prov/agentpush/<timestamp>/prereqs/entrypoints/emagent_install/<targethostname>/prereq<time_stamp>.log

  • $ORACLE_HOME/sysman/prov/agentpush/<timestamp>/prereqs/entrypoints/emagent_install/<targethostname>/prereq<time_stamp>.out

  • $ORACLE_HOME/sysman/prov/agentpush/<timestamp>/prereqs/entrypoints/emagent_install/<targethostname>/prereq<time_stamp>.err

  For example:

  $ORACLE_HOME/sysman/prov/agentpush/2008-12-03_02-55-17-AM/prereqs/entrypoints/emagent_install/strwa49/prereq2008-12-03_02-59-05AM.err

  Cloning-Specific Log Files

  • $ORACLE_HOME/sysman/prov/agentpush/<timestamp>/prereqs/entrypoints/emagent_clone/<targethostname>/prereq<time_stamp>.log

  • $ORACLE_HOME/sysman/prov/agentpush/<timestamp>/prereqs/entrypoints/emagent_clone/<targethostname>/prereq<time_stamp>.out

  • $ORACLE_HOME/sysman/prov/agentpush/<timestamp>/prereqs/entrypoints/emagent_clone/<targethostname>/prereq<time_stamp>.err

  For example:

  $ORACLE_HOME/sysman/prov/agentpush/2008-12-03_02-55-17-AM/prereqs/entrypoints/emagent_clone/strwa49/prereq2008-12-03_02-59-05AM.err

• System-Related Prerequisites Log Files:

  • $ORACLE_HOME/sysman/prov/agentpush/<times-tamp>/ prereqs/entrypoints/oracle.sysman.top.agent_Complete/<targethostname>/prereq<time_stamp>.log

  • $ORACLE_HOME/sysman/prov/agentpush/<times-tamp>/ prereqs/entrypoints/oracle.sysman.top.agent_Complete/<targethostname>/prereq<time_stamp>.out

  • $ORACLE_HOME/sysman/prov/agentpush/<times-tamp>/ prereqs/entrypoints/oracle.sysman.top.agent_Complete/<targethostname>/prereq<time_stamp>.err

  For example:

  $ORACLE_HOME/sysman/prov/agentpush/2008-12-03_02-55-17-AM/ prereqs/entrypoints/oracle.sysman.top.agent_Complete/strwa49/prereq2008-12-03_02-59-05AM.err

Application Log Files

The following are the application-related log files you can review from the Oracle home directory of the OMS:

• $ORACLE_HOME/sysman/prov/agentpush/logs/EMAgentPush<time-stamp>.log

• $ORACLE_HOME/sysman/prov/agentpush/logs/remoteInterfaces<time-stamp>.log

• $ORACLE_HOME/sysman/prov/agentpush/logs/<timestamp>/ cfgtoollogs/

• $ORACLE_HOME/j2ee/OC4J_EMPROV/log/OC4J_EMPROV_default_island_1/

Logs for <agent_node>

The following are the logs you can review from the Oracle home directory of the OMS, for the agent node:

Common Log Files

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/config.log

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/config.err

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/preinstallscript.log

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/preinstallscript.err

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/rootsh.log

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/rootsh.err

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/postinstallscript.log

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/postinstallscript.err

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/installActions<times-tamp>.log

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/agentStatus.log

Installation-Specific Log Files

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/install.log

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/install.err

Cloning-Specific Log Files

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/clone.log

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/clone.err

Upgrade-Specific Log Files

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/upgrade.log

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/upgrade.err

NFS Installation-Specific Log Files

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/nfsinstall.log

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/nfsinstall.err

Cluster Upgrade-Specific Log Files

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/clusterUpgrade.log

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/clusterUpgrade.err

Shared Cluster Upgrade-Specific Log Files

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/sharedClusterUpgradeConfig.log

• $ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/sharedClusterUpgradeConfig.err

Logs Present on Target Host

The log files mentioned in this section are present on the target host where the Management Agent was installated.

Central Inventory Files

The following is the central inventory log file you can review from the inventory location. Check the inventory location from the $AGENT_HOME/oraInst.loc file.

$inventory_loc/ContentsXML/inventory.xml

Installer Log Files

The following are the installer log files you can review from the inventory location. Check the inventory location from the $AGENT_HOME/oraInst.loc file.

• $inventory_loc/logs/*.log

• $inventory_loc/logs/*.out

• $inventory_loc/logs/*.err

Configuration Assistants Log Files

The following location contains all the configuration assistants-related log files you can review from the Oracle home directory of the Management Agent.

$ORACLE_HOME/cfgtoollgs/

Agent Log Files

The following location contains all the Agent-related log files you can review from the Oracle home directory of the Management Agent.

$ORACLE_HOME/sysman/log/

The following location contains all RAC Agent-related log files you can review from the Oracle home directory of the Management Agent.

$ORACLE_HOME/agent_node_name/sysman/log/