Oracle® Enterprise Manager Grid Control Installation and Configuration Guide 10g Release 5 (10.2.0.5.0) Part Number E10953-15 |
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This appendix lists the log files you can review if the agent installation, upgrade, or cloning operation fails. The information in these logs might help you describe the failure while raising service requests with Oracle Support.
This appendix covers the following:
Note:
Theentrypoints
directory mentioned in the locations described in this section is present only in Enterprise Manager 10g Grid Control Release 5 (10.2.0.5). For Enterprise Manager 10g Grid Control Release 4 (10.2.0.4) or lower, ignore this directory in the path.The log files mentioned in this section are present on the host where OMS is running.
The following is the response file you can review from the Oracle home directory of the OMS:
$ORACLE_HOME/sysman/agent_download/<release_number>agent_download.rsp
The following are the connectivity log files you can review from the Oracle home directory of the OMS:
$ORACLE_HOME/sysman/prov/agentpush/<times-tamp>/prereqs/entrypoints/connectivity /local/prereq<time_stamp>.log
$ORACLE_HOME/sysman/prov/agentpush/<times-tamp>/prereqs/entrypoints/connectivity /local/prereq<time_stamp>.out
$ORACLE_HOME/sysman/prov/agentpush/<times-tamp>/prereqs/entrypoints/connectivity /local/prereq<time_stamp>.err
For example:
$ORACLE_HOME/sysman/prov/agentpush/2008-12-03_02-55-17AM/prereqs/entrypoints/connectivity /local/prereq2008-12-03_10-56-40AM.log
Prerequisites Log Files for Targe Host
The following are the prerequisites-related log files you can review from the Oracle home directory of the OMS, for the target host on which you cloned the Management Agent.
$ORACLE_HOME/sysman/prov/agentpush/<times-tamp>/prereqs/<agent_node_name>
Application-Related Prerequisites Log Files:
Installation-Specific Log Files
$ORACLE_HOME/sysman/prov/agentpush/<timestamp>/prereqs/entrypoints/emagent_install/<targethostname>/prereq<time_stamp>.log
$ORACLE_HOME/sysman/prov/agentpush/<timestamp>/prereqs/entrypoints/emagent_install/<targethostname>/prereq<time_stamp>.out
$ORACLE_HOME/sysman/prov/agentpush/<timestamp>/prereqs/entrypoints/emagent_install/<targethostname>/prereq<time_stamp>.err
For example:
$ORACLE_HOME/sysman/prov/agentpush/2008-12-03_02-55-17-AM/prereqs/entrypoints/emagent_install/strwa49/prereq2008-12-03_02-59-05AM.err
Cloning-Specific Log Files
$ORACLE_HOME/sysman/prov/agentpush/<timestamp>/prereqs/entrypoints/emagent_clone/<targethostname>/prereq<time_stamp>.log
$ORACLE_HOME/sysman/prov/agentpush/<timestamp>/prereqs/entrypoints/emagent_clone/<targethostname>/prereq<time_stamp>.out
$ORACLE_HOME/sysman/prov/agentpush/<timestamp>/prereqs/entrypoints/emagent_clone/<targethostname>/prereq<time_stamp>.err
For example:
$ORACLE_HOME/sysman/prov/agentpush/2008-12-03_02-55-17-AM/prereqs/entrypoints/emagent_clone/strwa49/prereq2008-12-03_02-59-05AM.err
System-Related Prerequisites Log Files:
$ORACLE_HOME/sysman/prov/agentpush/<times-tamp>/ prereqs/entrypoints/oracle.sysman.top.agent_Complete/<targethostname>/prereq<time_stamp>.log
$ORACLE_HOME/sysman/prov/agentpush/<times-tamp>/ prereqs/entrypoints/oracle.sysman.top.agent_Complete/<targethostname>/prereq<time_stamp>.out
$ORACLE_HOME/sysman/prov/agentpush/<times-tamp>/ prereqs/entrypoints/oracle.sysman.top.agent_Complete/<targethostname>/prereq<time_stamp>.err
For example:
$ORACLE_HOME/sysman/prov/agentpush/2008-12-03_02-55-17-AM/ prereqs/entrypoints/oracle.sysman.top.agent_Complete/strwa49/prereq2008-12-03_02-59-05AM.err
The following are the application-related log files you can review from the Oracle home directory of the OMS:
$ORACLE_HOME/sysman/prov/agentpush/logs/EMAgentPush<time-stamp>.log
$ORACLE_HOME/sysman/prov/agentpush/logs/remoteInterfaces<time-stamp>.log
$ORACLE_HOME/sysman/prov/agentpush/logs/<timestamp>/ cfgtoollogs/
$ORACLE_HOME/j2ee/OC4J_EMPROV/log/OC4J_EMPROV_default_island_1/
The following are the logs you can review from the Oracle home directory of the OMS, for the agent node:
Common Log Files
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/config.log
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/config.err
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/preinstallscript.log
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/preinstallscript.err
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/rootsh.log
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/rootsh.err
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/postinstallscript.log
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/postinstallscript.err
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/installActions<times-tamp>.log
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/agentStatus.log
Installation-Specific Log Files
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/install.log
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/install.err
Cloning-Specific Log Files
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/clone.log
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/clone.err
Upgrade-Specific Log Files
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/upgrade.log
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/upgrade.err
NFS Installation-Specific Log Files
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/nfsinstall.log
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/nfsinstall.err
Cluster Upgrade-Specific Log Files
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/clusterUpgrade.log
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/clusterUpgrade.err
Shared Cluster Upgrade-Specific Log Files
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/sharedClusterUpgradeConfig.log
$ORACLE_HOME/sysman/prov/agentpush/<time-stamp>/logs/<agent_node_name>/sharedClusterUpgradeConfig.err
The log files mentioned in this section are present on the target host where the Management Agent was installated.
The following is the central inventory log file you can review from the inventory location. Check the inventory location from the $AGENT_HOME/oraInst.loc file.
$inventory_loc/ContentsXML/inventory.xml
The following are the installer log files you can review from the inventory location. Check the inventory location from the $AGENT_HOME/oraInst.loc file.
$inventory_loc/logs/*.log
$inventory_loc/logs/*.out
$inventory_loc/logs/*.err
Configuration Assistants Log Files
The following location contains all the configuration assistants-related log files you can review from the Oracle home directory of the Management Agent.
$ORACLE_HOME/cfgtoollgs/
The following location contains all the Agent-related log files you can review from the Oracle home directory of the Management Agent.
$ORACLE_HOME/sysman/log/
The following location contains all RAC Agent-related log files you can review from the Oracle home directory of the Management Agent.
$ORACLE_HOME/agent_node_name/sysman/log/