This appendix provides troubleshooting information for installing Oracle Clusterware and Oracle Real Application Clusters (Oracle RAC). The topic in this appendix is:
Troubleshooting the Oracle Clusterware and Oracle RAC Installation
See Also:
Oracle Database Oracle Clusterware and Oracle Real Application Clusters Administration and Deployment Guide for additional information about Oracle Clusterware and Oracle RAC configuration and deployment.This section contains these topics:
The following is a list of examples of types of errors that can occur during installation:
Run the command ipconfig /all
. Compare the output of this command with the contents of the C:\WINNT\system32\drivers\etc\hosts file to ensure that the node IP is listed.
Run the command nslookup
to see if the host is reachable.
time stamp 2005-04-04 14:49:49 is 106 s in the future
The following is a list of potential errors in the installActions.log:
PRIF-10: failed to initialize the cluster registry
Configuration assistant "Oracle Private Interconnect Configuration Assistant" failed
Step 4: Starting up CRS stack on all nodes
node1 service OracleCSService in improper STOPPED state, err(997)
node2 service OracleCSService in improper STOPPED state, err(997)
Step 4: Starting up CRS stack on all nodes
node1 service OracleCSService in improper STOPPED state, err(0)
node2 service OracleCSService in improper STOPPED state, err(997)
Step 4: Starting up CRS stack on all nodes
oracletest1 failed to startup service OracleEVMService, err(1053)
Step 1: checking status of CRS cluster
Step 2: configuring OCR repository
ignoring upgrade failure of ocr(-1073740972)
failed to configure Oracle Cluster Registry with CLSCFG, ret -1073740972
after installing the patch 3555863 the configuration fails with the same
problem
Each of these error messages can be caused by one of the following issues:
If you are using OCFS for your OCR and Voting disk partitions, then:
Leave the OUI window in place.
Restart the second node, and any additional nodes.
Retry the assistants
If you think the cause may be a timing issue, then:
Leave the OUI window in place.
Start the OracleCSService manually on all nodes. You may also need to start the OracleObjectService manually.
Retry the assistants
If this is true, then:
For Oracle RAC on Windows 2003, you must issue the following commands on all nodes:
diskpart automount enable
If you are already failing at the configuration assistants and this has not yet been run on all nodes in the cluster, you will need to clean up your CRS install, issue this command on all nodes, reboot all nodes, and start the CRS install again.
Periods (".") are not permitted in node names. Instead, use an underscore character ("_") or a hyphen. ("-").
To resolve a failed installation, remove traces of the Oracle installation, and reinstall with a permitted node name.
Real Application Clusters Management Tools Error Messages are in Oracle Database Oracle Clusterware and Oracle Real Application Clusters Administration and Deployment Guide.
If Oracle Universal Installer (OUI) does not display the Node Selection page, then perform clusterware diagnostics by running the olsnodes
-v
command from the binary directory in your Oracle Clusterware home, CRS_home\BIN
, and analyzing its output. Refer to your clusterware documentation if the detailed output indicates that your clusterware is not running.
In addition, use the following command syntax to check the integrity of the Cluster Manager:
cluvfy comp clumgr -n node_list -verbose
In the preceding syntax example, the variable node_list
is the list of nodes in your cluster, separated by commas.