Reports Builder tried to initialize MAPI, and could not. Refer to the accompanying error message for more information. Other possible causes of this error include the following:
Case 1: MAPI is not installed, the MAPI DLL is out of date, or the Mail entry in your WIN.INI file or registry points to the wrong location.
Case 2: There is not enough memory available to perform the operation.
Case 3: While logging on, you entered an invalid service profile name, username, or password.
Action:
You can take the following actions to correct this error:
If Case 1: Reinstall MAPI, or correct the Mail entry in your WIN.INI file or registry.
If Case 2: Exit any unnecessary applications that are running. If that does not work, see your Microsoft documentation for suggested procedures to enhance memory usage.
If Case 3: Make sure your logon information is correct, and try again. If that does not work, confirm your account information with your Mail administrator.
Note: For help on other error messages, see Finding error message help.
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