Accessibility Guide for Siebel Business Applications > Using Siebel Accessibility Features >

About Support for Screen Readers

Siebel Accessibility allows screen reader programs such as JAWS to read fields, articulate messages and alerts, provide query results and describe the options in drop-down lists in Siebel Business Applications and Siebel Analytics.

In addition, the user can edit the fields in application form, and navigate the sections and tables in the Siebel Analytics Dashboards. If the user just wants to read the contents of fields in the application, the user can manipulate the computer's arrow keys to navigate from field to field, and the screen reader provides an audible description the field's contents. If the user wants to read and edit the contents of a form's fields, the tab key is used for navigation, because screen readers support edits in tab mode. The screen reader provides an audible message when a blank or read-only data field is encountered.

A message window also appears after each page refresh is complete. When a message occurs, the focus of the application changes to the message, and the message is automatically read by the screen reader. When the user acknowledges the message by pressing ENTER, the application's focus returns to the last active screen or view.

Using a the standard keyboard shortcut (CTRL+SHIFT+3), users can ascertain the number of records returned by a query, or navigate the menu drop-down list to access the Record Count option. For more information on using queries and keyboard shortcuts, see Fundamentals.