Siebel Assignment Manager Administration Guide > Advanced Assignment Manager Configuration >

Assigning Child Accounts Based on Parent's Primary Address


A common business requirement involves the configuration of Assignment Manager to assign child accounts based on the primary account's address. This configuration is completed through Siebel Tools using the following procedure.

To assign child account objects based on the parent's primary address

  1. In the Object Explorer, select the Workflow Policy object, and click the Account record.
  2. Expand the Workflow Policy object in the Object Explorer, and select the Workflow Policy Components object.
  3. Create two new workflow policy components, Parent Account and Parent Account Address, with the following properties:

    Name:

    Parent Account

    Parent Account Address

    Source Table Name:

    S_ORG_EXT

    S_ADDR_ORG

    Source Column Name:

    ROW_ID

    ROW_ID

    Target Component Name:

    Account

    Parent Account

    Target Column Name:

    PAR_OU_ID

    PR_ADDR_ID

  4. While the new Parent Account Address record is selected, expand the Workflow Policy Component object, and click the Workflow Policy Component Column object.
  5. Create a new record with the following properties:

    Alias

    Parent Account State

  6. In the Object Explorer, select the Assignment Attributes object, and create a new record with the following properties:

    Data Type:

    Varchar

    Pick List:

    PickList State

    Pick Field:

    Value

  7. While the new assignment attribute Parent Account State is selected, expand the Assignment Attributes object, and click the Assignment Attributes Column object.
  8. Create a new record with the following properties:

    Assignment Object

    Account

    Workflow Object:

    Account

    Workflow Component:

    Parent Account Address

    Workflow Component Column:

    Parent Account State

    Sequence:

    1

  9. In the Object Explorer, select the Assignment Criteria object and create a new record with the following properties:

    Display Name

    Parent Account State

    Use Expertise

    FALSE

  10. While the new assignment criteria Parent Account State is selected, expand the Assignment Criteria object and click the Assignment Criteria Attribute object; create a new record with the following properties:

    Assignment Attribute:

    Parent Account State

    Store Column:

    1

    Display Sequence:

    1

    Display Name:

    Parent Account State

After the configurations are complete, the project must be checked into the server, and various server administration procedures must be run. To update your deployment with these new configurations, see Updating Your Assignment Manager Deployment with New Configurations.

For more information on compiling projects, see Using Siebel Tools. For information on distributing the siebel.srf file, see Siebel Anywhere Administration Guide.

An assignment rule can now be created that assigns child accounts based on the parent's primary address.

NOTE:  Make sure the child account has a value in the PAR_OU_ID column pointing to a parent account that has the primary address.

Siebel Assignment Manager Administration Guide