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About Assignment Criteria

Assignment criteria are sets of conditions describing the attributes of objects or candidates, or both, that are evaluated to determine optimal assignment. Assignment rules use criteria to determine which candidates qualify as potential assignees. Criteria also determine which assignment rule should be evaluated in assigning an object. An assignment rule can include none, one, or many criteria.

Assignment criteria define attributes that can be used in assignment criteria records. Assignment criteria appear in the picklist that is displayed when you click in the Criteria list column (in the Criteria subview) when editing an assignment criterion record in Siebel applications.

Siebel Assignment Manager Administration Guide