Siebel Automotive Guide > Setting Up Households >

Process of Working with Households

End users, primarily sales and service representatives, work with households in Siebel Automotive. How an end user proceeds depends on whether they are working with an existing household or setting up a new one. If the household exists, the end user can associate it with a contact from the Household screen, but all other associations must be made from the Contacts screen.

NOTE:  Application administrator procedures that are specific to their job role are described in the Applications Administration Guide. Additionally, application administrators may perform end user procedures described in this chapter.

To work with households, end users perform the following tasks:

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