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Adding Labor Operation Codes to Marketing Campaigns (Dealer)

When OEMs do a service campaign, such as a campaign that gives customers a discount on a lubrication job, they assign a labor operation code to identify whether the service job qualifies for the offer.

Labor Operation Codes are part of a vehicle's service history, which is imported into the Siebel application from the Dealer Management System.

To add a labor operation code to a marketing campaign

  1. Navigate to the Campaign Administration screen.
  2. In the Campaigns list, click the name of the campaign you want to add labor operation codes to.
  3. Click the Labor Op view tab.
  4. Add a new record to the Labor Op list, and complete the necessary fields. Some fields are described in the following table.

    Code #

    Select the labor operation code.


    Enter a description of the labor operation.

Siebel Dealer Administration Guide