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Siebel Communications Guide > Billing in Siebel Communications > Process of Creating Adjustments in Siebel Communications (End User) > Viewing an Adjustment Request OutcomeTypically, the account adjustments and payment arrangement plans are determined in the back office, either manually or through a system. The back-office system then sends the outcome of the request to Siebel Communications. End users can view the request outcome as well as view the history of adjustment requests. This task is a step in Process of Creating Adjustments in Siebel Communications (End User). To view the outcome of an adjustment request
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Siebel Communications Guide |