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Viewing Usage Details in Siebel Communications (End User)


End users can view usage details for an invoice.

To view usage details

  1. Navigate to the Accounts screen.
  2. In the Accounts list, click the name of an account.
  3. Click the Billing Portal view tab.
  4. Scroll down to the Additional Info list.
  5. Drill down on the Usage Detail hyperlink.

    The Usage Detail list appears with the Usage History list beneath it.

  6. In the Usage History list, select the data you want to view from the drop-down list.
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