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Siebel Communications Guide > Contacts in Siebel Communications > Associating a Contact with a Trouble Ticket in Siebel Communications (End User)End users can associate a contact with a trouble ticket. A similar method can be used to associate a contact with a service request. For more information about Trouble Tickets, see Service Requests and Trouble Tickets in Siebel Communications. To associate a contact with a trouble ticket
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Siebel Communications Guide |