Siebel Communications Server Administration Guide > Configuring Session Communications >

About Configuring Session Communications

This chapter explains how to set up communications configurations and related data. Communications configurations support Siebel CTI and other forms of session communications. This chapter also provides information about importing and exporting communications configuration data.

Previous and subsequent chapters address related and advanced topics pertinent to the topics in this chapter:

For more information:

  • If you are upgrading from a previous version, see also Upgrading from Release 6.x. This appendix primarily addresses upgrade issues for Siebel CTI and Siebel Communications Server. See also the Upgrade Guide for the operating system you are using.
  • For all implementations, see also related Siebel documentation for your products, such as Siebel Email Response Administration Guide or Siebel Universal Queuing Administration Guide.
Siebel Communications Server Administration Guide