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Siebel Communications Server Administration Guide > Configuring User Interface Elements > Configuring Recipient Groups for Requests and Advanced Templates > Configuring Substitution Fields for Recipient GroupsFor the business components defined in the recipient group, all business component fields are generally listed as available substitutions. (System fields, hidden fields, and fields that have a dot in the name are not listed.) Fields are listed from both the recipient group business component and recipient source business component, if they are different.
Although it is usually unnecessary to do this, you can explicitly specify the substitution fields that are to be listed for any business component. You use Siebel Tools to do this. The following procedure describes how to configure a substitution field. To configure a substitution field for a Recipient Group
NOTE: If you add one or more Substitution Field user properties, only those business component fields identified by these user properties are listed as available substitution fields in the All Templates or My Templates view. No other fields are listed for this business component. For the example recipient group Account Contacts, any Substitution Field user properties defined on the Accounts or the Contacts business component affect the substitution fields for that business component only. For more information about specifying user properties, see Configuring Siebel Business Applications and Siebel Developer's Reference. |
Siebel Communications Server Administration Guide |