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Siebel Correspondence, Proposals, and Presentations Guide > Batch Printing > Configuring Printers for Server-Based Batch PrintingWhen a user invokes server-based batch printing on a correspondence document, a request is sent to the DocServer component. This request contains the values for the Default Printer and Printer Driver preferences the user has selected in the Siebel Correspondence User Preferences screen. After receiving the request, Document Server uses Microsoft Word to convert the document into a PostScript file. The style of PostScript generated is determined by the value for the Printer Driver user preference. This parameter specifies the name of a network printer. The PostScript file generated by Microsoft Word is suitable for this printer and all other printers of the same model. After the PostScript file is generated, Document Server sends the file to the printer specified in the Default Printer user preference. As an administrator, you need to complete the following tasks to support server-based batch printing.
For example, an organization has five Xerox Model A printers, named xrx001 to xrx005, and five Canon Model B printers, named cnn001 to cnn005. A printer server named hqsrvr is used to route requests to all of the printers. The administrator decides to use xrx005 to represent the Xerox Model A printers and cnn005 to represent the Canon Model B printers, then adds printer connections on the Document Server machine for each. The xrx005 printer is chosen as the default printer. These connections are used by the DocServer component to generate PostScript files. Only one printer for each model is actually configured on the Document Server machine. After creating the printer connections, the administrator notifies the end users of the network names of the configured printers (in this case: Continuing the example, a user now wants to use the cnn003 printer for personal batch printing requests. To do this, the user navigates to the User Preferences screen > Correspondence View and enters NOTE: If a user does not specify a default printer in the User Preferences screen > Correspondence view, then batch printing requests (submitted by that user) are sent to the Document Server's default printer. In this case, printing is directly through Microsoft Word; no intermediate PostScript file is created. To add a printer connection to the Document Server machine
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Siebel Correspondence, Proposals, and Presentations Guide |