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Configuring the Pop-Up Windows Displayed in Real-Time Data Matching


In real-time data matching when the user saves a new account, contact, or prospect record, the Siebel application displays the duplicate records in a pop-up window.

You can change the name of the pop-up windows that are displayed, and you can specify that a pop-up window is displayed for some other applets. This can be a similar applet to the Contact List, Account List, or List Mgmt Prospective Contact List applet or a customized applet. Both list and detail applets are supported, as long as they are not child applets.

To change the name of the pop-window displayed

  1. Start Siebel Tools.
  2. In the Object Explorer, select the Applet, and then select the applet of interest, for example, Contact List Applet.
  3. In the Object Explorer, select Applet User Prop.
  4. Select the DeDuplication Results Applet user property and change its value as required.

To add a deduplication pop-up window for an applet

  1. Start Siebel Tools.
  2. In the Object Explorer, select the Applet object, and then select the applet of interest, for example, Account Form Applet
  3. In the Object Explorer, select Applet User Prop.
  4. Add a new record with the settings like the following:
    • Name. DeDuplication Results Applet
    • Value. DeDuplication Results (Account) List Applet
  5. Restart the Siebel Server.
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