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About Siebel File System

The Siebel File System is a shared file system directory. The Siebel File System stores document files, Siebel Configurator models, Web template definitions, and other files not appropriate for database storage. System user preferences are also stored in the userpref subdirectory of the Siebel File System.

Siebel File System Best Practices

The following lists gives suggested best practices when dealing with the Siebel File System:

  • All Siebel Servers must have direct access to the Siebel File System. The only exception to this rule is when a server is running a Siebel Document Server only. If the File System Manager (FSM) is disabled on the Document Server, it accesses the Siebel File System through the FSM on another Siebel Server. In all other cases, the Siebel Server must be able to directly access the Siebel File System.
  • When using a large number of files in the Siebel File System (300,000 or more) in a Windows NTFS folder, you should disable short filename generation. For more information, see
  • During normal operation of the Siebel Enterprise, it is likely "orphaned" files will be stored in the Siebel File System and that orphaned records will exist in the Siebel database. Periodically run the SFSCLEANUP utility to remove orphaned files from the Siebel File System. This utility is located in the binary (bin) subdirectory within the Siebel Server root directory. You can find more information on the use of SFSCLEANUP in the Siebel System Administration Guide.
  • There are no strict rules for deploying the Siebel File System. Theoretically, the file system can be hosted on any of the servers in the Siebel Enterprise or as part of an independent file server farm. For small-to-medium deployments, a typical scenario would be to place the Siebel File System on the Siebel Gateway Name Server. Implementations with a large number of attachments may need a dedicated file system server. Consider using a high-speed RAID disk storage system to increase file system throughput.

For more information on the Siebel File System, see the Siebel System Administration Guide.

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