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Adding a Service Request Associated with an Asset in Siebel Energy (End User)

End users can add service requests associated with an asset.

To add a service request associated with an asset

  1. Navigate to the Assets screen.
  2. From the Show drop-down list, select All Assets.
  3. In the Assets list, click the name of the asset.
  4. Click the Service Requests view tab.
  5. In the Service Requests list, add a record and complete the necessary fields.

    Some fields are described in the following table.


    Last Name

    Name of the account contact.


    Owners of the service request. You can select more than one owner.

    SR #

    Unique, system-assigned number for the service request.

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