Siebel Finance Guide > Managing Service Requests >

Changing Company Address or Name Information (End User)


If users are:

  • Allowed to change company-wide address and name information, they can update the appropriate information in the Service screen. After the information is captured in Siebel Finance, users can use this information to update existing host systems. For more information about updating company information, see Managing Companies.
  • Not allowed to change company-wide address and name information, they can use the Company Address Maintenance view and the Company Name Information Change view to send service requests to administrators responsible for updating the information.

To submit a service request to change a company's name or address

  1. Navigate to the Service screen > Service Request List view.
  2. In the Service Requests list, add a record, and drill down on the SR #.
  3. In the Service Request form, complete the necessary fields.
  4. Then:
    To...
    Click...

    Update the company name.

    The Company Name Information Change view tab.

    Update the company address.

    The Company Address Maintenance view tab.

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