Global Deployment Guide > Planning Global Deployments >

About Planning Your Global Deployment

As you begin to evaluate your global deployment needs, start with the following steps:

1. Determine what your base application language will be. In general, this book assumes a base application of American English (ENU).
2. Consider available industry-specific products and the operating system you use.
3. Determine what needs to be localized. For example:
   • Menus
   • Picklists
   • Lists of values
   • View names
   • Strings in applets
   • Reports
   • Correspondence templates
   • Communications templates (for example, for Siebel Email Response, Send Email, or Send Fax)
   • Forecasts
   • Personalization rules
   • Workflow policies
   • Assignment rules
   • Currency
   • Master data (for example, product and catalog data)
   • Online Help

     Your Siebel application includes localized online help. Localized online help files are located in the language-specific directories on either the server or the Mobile or Developer Web Client. For information about how online help is implemented or how to customize online help, see Configuring Siebel Business Applications.

   • iHelp

     For more information about creating and administering iHelp, see the Applications Administration Guide.

4. Perform a gap analysis to determine functionality that needs to be improved or turned off.

   You may find that you need to perform additional steps to enable multilingual support. For example, you might want to enable multilingual lists of values to support multilingual picklists. In this case, evaluate your Siebel Business Applications' performance for columns used in search specifications.

5. Configure your application based on your company's business requirements.
6. Deploy the application to a global user base by doing the following:
   • Install the necessary Siebel Server, Siebel Gateway Name Server, Siebel Web Server Extension, and Language Packs for your production system. The Siebel Language Packs will install the language-specific run-time environment: repository (SRF) files, DLLs, configuration (CFG) files, reports, error messages, help files, and so on.
   • Install the necessary language-specific seed data into the Siebel Database.

     For more information, see the Siebel Installation Guide for the operating system you are using.

   • Deploy the Siebel Mobile Web Client in the local language by installing the necessary Language Packs.

     For more information, see the Siebel Installation Guide for the operating system you are using, the Siebel Anywhere Administration Guide, and the Siebel Remote and Replication Manager Administration Guide.

     NOTE:  Many tasks for multilingual deployments are more complex and time-consuming than they are for a single-language deployment. Such tasks include installing applications, localizing custom configurations, administering data in multiple languages (MLOV and master data), and training users. Depending on your requirements, additional hardware may be needed to support deploying multilingual applications globally.