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Scenario for Managing Accounts in Medical Handheld


This scenario gives one example of how you can use Siebel Medical Handheld to manage accounts. You might use Siebel Medical Handheld differently, depending on your business model.

A radiologist in a hospital is interested in a company's new MRI machine. The sales representative sets up a time for a sales call later in the week.

During the sales call, the sales representative asks a number of questions to determine the account structure of the radiologist's business to help the representative determine how to best fill her needs. The sales representative learns that the prospect's business has a total of four locations, and that sales and service are billed through the main office, although each location receives a billing statement.

After the sales representative meets with the radiologist, she uses Siebel Medical Handheld to edit information on the account.

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