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Preventing Synchronization Transaction Conflicts with Siebel Handheld

When multiple end users synchronize with a remote database, transaction conflicts may occur which can result in data loss. The Extended Pick and Insert Failure functionality minimizes synchronization conflicts. If transaction conflicts are unavoidable, then Siebel Handheld Sync Service captures the transaction information so that the data can be recovered. The combination of these features eliminates the potential for data loss.

There are two features that minimize synchronization transaction conflicts.

• Extended Pick processing
• Insert Failure processing

The next several sections describe these features in detail.