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Siebel Sales Handheld Guide > Using Siebel Sales Handheld >
Managing Customer Relationships in Siebel Sales Handheld
An organization's records should accurately reflect the amount of work required and performed to maintain customer satisfaction. This practice avoids duplication of effort if a different or an additional team member has to get involved. It also keeps everyone up to date as to exactly what activities have occurred and when they have occurred. The following topics related to Activities are included in this section:
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