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Using Asset Auto-Discovery Tools


The Siebel Automated Discovery tool can be used to automatically update inventory records with device configuration information entered in the Asset Management system by network agents. There are two views that show the software and hardware discovered by the Automated Discovery tool.

To display Asset AutoDiscovery information

  1. Navigate to the Administration - Integration screen > WI Symbolic URL List view.
  2. From the visibility filter, select Host Administration.
  3. In the Virtual Name field, change the name to the server name of your Siebel Automated Discovery server.
  4. Navigate to the Assets screen > Assets - HelpDesk view.
  5. Select the asset record, and make sure the Domain Name field and Machine Name a field are set—for example CORP for the Domain Name and dbrindlep4.corp.siebel.com for the Machine Name.
  6. Software and AutoDiscovery views are populated with auto-discovery information.

    For more information on how to configure the Asset Auto-Discovery and Software License Discovery functionality, see the SupportSoft/ADM documentation on the Siebel Business Third-Party Bookshelf. For more information on setting up assets, see Siebel Field Service Guide.

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