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Communicating about Product Issues Using Presentations (End User)

During the course of an investigation, the quality manager might need to present information about the product issue.

Microsoft PowerPoint presentations can be generated automatically, incorporating fields from the selected product issue. Predefined product issue presentation templates are set up by the administrator. End users can edit the generated presentation file in MS PowerPoint.

This task is a step in Process of Customer Communication in AECM.

To create a Microsoft PowerPoint presentation for a product issue

1. Navigate to Product Issues screen > Product Issue List view.
2. Drill down on a product issue.
3. Click the Presentations view tab.

   For information about creating proposals, see Siebel Correspondence, Proposals, and Presentations Guide.