Siebel Order Management Guide Addendum for Industry Applications > Using Network Ordering > Process of Disconnecting a Site from a Network >

Updating Assets After Disconnecting a Network Site


When the work of disconnecting each component at a network site is done, update the customer's assets so they no longer include the component.

For more information about converting orders to assets, see the section about workflow to apply an order to the service profile in Siebel Order Management Guide.

NOTE:  Before configuration, the Auto-Asset button can be used to convert line items to assets. However, during configuration, the Auto-Asset button is usually removed and the process is automated. If the Auto-Asset button has not been removed, the end user can use the following procedure.

This task is a step in Process of Disconnecting a Site from a Network.

To update assets after disconnecting a network site

  1. Navigate to the Sales Order screen, then the List view.
  2. Click the name of the disconnect order.
  3. For each line item that represents a disconnected component:
    1. Select Complete in the Status field of all subcomponents.
    2. Click Auto Asset.

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