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Siebel Order Management Guide Addendum for Industry Applications > Partner Asset-Based Ordering > Order Management with Standard Partner Commerce > Disconnecting an Order (Standard Partner Commerce)This feature allows a user to disconnect a complete service item and all of its components. This action disconnects the parent product and all child products on lower levels of the hierarchy. You cannot disconnect a child product by itself. NOTE: In Standard Partner Commerce, orders and services are the same thing. When you select Service Items under the Products & Services tab, you are accessing screens to work with existing orders. This procedure uses the workflow CUT eSales - Disconnect Products and Service Process, which is described in Workflow to Disconnect Products and Services
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