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Siebel Partner Relationship Management Administration Guide > Managing Your Partners > Using Partner AlertsPartner alerts are text messages that you send to your partners or to selected groups of recipients that are displayed on the partners' home pages. You can create a new message in the Alert Administration screen. You can enter the message in plain text or in HTML format. You can use an HTML authoring tool to create the message and then paste the HTML code into the new message. Partner alerts support basic HTML tags. When a user is creating the body of a message in the Alert Administration screen, More Info form, the user can move the cursor to the icon that looks like the letter "i" to display a list of the tags that are supported:
Do not use HTML tags other than these. Do not use tags that define the HTML document, such as <HTML>, </HTML>, <body>,</body>, or <header>, </header>. The partner employees to whom you have sent this message will see the abstract in the Partner Alerts applet of their Siebel PRM Portal home page between the activation date and the expiration date that you specified. This applet lists abstracts of their partner alerts in an order that depends on the priority you gave each alert. The abstract is a hyperlink, which partners click to see the entire message. You can also add literature or products as attachments, if desired. The recipients can view them through tabs that appear after they click on a hyperlinked abstract on the home page. There are three types of messages currently defined:
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Siebel Partner Relationship Management Administration Guide |