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Process of Adding a Message to the Salutation Applet

See also About Salutation Applets and Hyperlinking Salutation Messages.

The following is the process of adding a message to the salutation applet:

  1. Select the salutation applet.
  2. Select the rule set associated with the salutation applet.
  3. Add a rule to the rule set.
  4. Provide a name, sequence, conditional expression, and inclusion expression (message) for the rule.

NOTE:  For salutation applets (based on the eApps business component), if HTML tags are used in Personalization rules, the personalization engine passes them on to the browser. This allows users to define formatted messages. The eApps business component also supports the LongDate method for getting the current date and time.

Siebel Personalization Administration Guide