Siebel Remote and Replication Manager Administration Guide > Administering Siebel Remote > Monitoring Siebel Remote Operations >

About Automatic Notification of Critical Conditions


During processing, certain critical conditions can occur on the Siebel Remote server related to the transaction router, transaction processor, or the transaction merger component. You can configure your Siebel server implementation so that, if one of these conditions does occur, a notification alert is generated and an email message is sent to you automatically. The purpose of this notification alert is to reduce the time it takes you to detect and respond to these problematic conditions.

The following conditions can generate email notification messages:

  • Components fail to start
  • Standard system failure conditions, such as the component failing or exiting abnormally
  • Running out of disk space on Siebel Server, which prevents event logs from being written
  • The Siebel system reaches defined critical throughput thresholds (numbers of transactions in a specified time period called the Monitor Data Calculate Period) for Siebel Remote in areas such as the following:
    • Visible-event transactions (transactions that affect the amount of data that can be seen and who can see it, such as addition of an Account)
    • Position rule transactions (certain visible-event transactions that affect who can see specified data, such as assigning a user to an Account)
    • All types of transactions combined
    • Routing throughput of the Transaction Router

The email notification alert feature must be enabled by defining the critical throughput thresholds and related alert notification settings. For information on enabling email notification, see System Administration Guide.

Siebel Remote and Replication Manager Administration Guide