Siebel Remote and Replication Manager Administration Guide > Setting Up Mobile Web Clients > Using Routing Models >

Senior Field Engineer Routing Model


Users assigned the Senior Field Engineer routing model receive a database extract and follow-on transactions dealing with information relevant to a senior field engineer. It includes data to support interaction with others and the service center, access to product and parts data, access to solution knowledge bases, basic sales functionality, and customer and asset data. To display a list of views typically associated with this routing model, from the application-level menu, choose Navigate > Site Map > Administration - Application > Responsibilities, and query for a responsibility containing the name of the routing model.

Siebel Remote and Replication Manager Administration Guide