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(Optional) Setting the Bucket Size User Property for Siebel Outlook Add-In

This topic describes how to set a value for the Bucket Size user property of the Messaging Client Data Service business service. The Bucket Size user property setting determines the number of Siebel data records that the Siebel Add-In Update Agent downloads to each user's local cache for display in Microsoft Outlook each time the local cache is initialized or refreshed.

If the value set for the Bucket Size user property is large, it can cause timeout errors during the data download process. If you do not set a value for the Bucket Size parameter, the default value of 2000 is used.

For information on initializing Siebel Outlook Add-In, see Initializing Siebel Outlook Add-In.

This task is an optional step in Process of Setting Up Siebel Outlook Add-In.

The following procedure describes how to set the value of the Bucket Size user property for the Messaging Client Data Service business service.

To set a value for the Bucket Size user property

1. Open Siebel Tools.
2. Lock the Messaging Client Integration project.
3. In the Object Explorer, expand Business Service.
4. In the Business Services Object List Editor, query for the Messaging Client Data Service business service.
5. In Object Explorer, select Business Service User Properties.

   The Business Service User Properties list displays the user properties for the Messaging Client Data Service business service.

6. If a Bucket Size user property exists, modify the value as required.

   If a Bucket Size user property does not exist, create a new user property as follows:

   1. With the Business Services User Properties list active, choose Edit, and then New Record.

      A new user property record is created.

   2. Enter values similar to those shown in the following table for the new record:

      Field	Description
      Name	Bucket Size
      Value	n where n is the number of records to be downloaded to each user's local cache for display in Microsoft Outlook. For example, if Bucket Size is set to 1000, the Outlook Add In Agent downloads 1000 records at a time to the local cache.

7. Recompile the Siebel repository file, and unlock the Messaging Client Integration project.

For information about the Add-In Update Agent, see Installing Siebel Outlook Add-In.