Siebel Server Sync Guide > Administering Siebel Server Sync > Process of Setting SSSE Group and User Access Controls >

Mapping Individual Users


To allow synchronization between the Siebel application and a PIM, you must map each Siebel user to a PIM user, and then enable synchronization for the user as described in the following procedure.

This task is a step in Process of Setting SSSE Group and User Access Controls.

To map a Siebel user to a PIM user

  1. Navigate to Administration - PIM Server Integration, Sync Access Control, and then User Map.
  2. In the User Map list, click New, and then fill in the fields as shown in the following table.
    Field
    Description

    Siebel User Login

    Enter the user's Siebel application login.

    PIM User Identifier

    Enter the user's Microsoft Exchange Server email address. This entry is in the form user@company.xxx (Example: jbrown@somecompany.com).

    NOTE:  This value must also match the email address in the user's Siebel employee record, with the case matching exactly. If necessary, the value can differ in case from the user's Microsoft Exchange email address, but if the match with the Siebel employee record is not exact, calendar synchronization for the user fails. To ensure appropriate synchronization behavior, it is recommended that all Siebel email addresses are lower case.

    PIM Server Type

    Select Exchange 2000.

    Language

    Select a language.

    Sync Enabled

    Select this check box to enable synchronization for this user.

Siebel Server Sync Guide