Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools > Installing Siebel Mobile Web Clients >

Logging in to Your Siebel Application

This section provides basic instructions for logging into your Siebel application through these Siebel client types:

• Siebel Developer Web Client
• Siebel Mobile Web Client
• Siebel Web Client

Before logging in, review requirements described in this book or related documents. Also note the following issues:

• User rights to read and write in Siebel client installation directories are required for running the Siebel Mobile Web Client or Developer Web Client.

  For information on setting user rights, consult the operating system manuals for the version of Microsoft Windows on which the application is installed.

• After the Siebel Database has been installed, users will be unable to use the Siebel application until the license key for a base Siebel application has been entered into the Siebel Database.

  You enter license keys initially by using the Siebel Developer Web Client or Siebel Tools Client. Additional licenses or licenses for optional modules can be entered subsequently using the Siebel Web Client, Siebel Developer Web Client, or Siebel Tools Client.

  NOTE:  You can find the license key that has been assigned to your site in the license key letter provided with the DVD case, or, if you used FTP to download the software, in a Word document. For detailed information about license keys, see the Applications Administration Guide.

• The user name and password used to log in to Siebel applications must be those of an employee with a valid position and division defined in the Siebel Database. Therefore, the first time you log in to the server database, do so as an administrator. Use SADMIN as the user name and password, or use different credentials, as defined by your administrator. Then you can set up other users as employees with defined positions and responsibilities.

  For more information on setting up employees, see the Security Guide for Siebel Business Applications.

• The Web browser must be correctly configured to run the Siebel application. High-interactivity and standard-interactivity applications have different requirements. High-interactivity applications can use the client health check feature to verify that requirements have been met.

  For more information on configuring the browser for high interactivity and standard interactivity, see the Siebel System Administration Guide. See also System Requirements and Supported Platforms on Siebel SupportWeb.

To log in to your Siebel application using the Siebel Developer Web Client

1. Double-click one of the Siebel shortcuts in the program folder, such as Siebel Call Center.
2. Log in using a valid user ID and password.
3. Specify the Server database and click OK.

   NOTE:  The first time you log in to the Server database, you are prompted to enter your site's license key number.

4. Enter your license key number in the dialog box that appears and click OK.

   If you see a warning message dialog box, click OK, and then enter your license key number in the dialog box that appears.

   NOTE:  If you need to access license keys at a later time, such as to enter additional license keys, you can do so from the License Keys view. To access this view from the application menu, choose Navigate > Site Map > Administration - Application > License Keys.

To log in to your Siebel application using the Siebel Mobile Web Client

1. Double-click one of the Siebel shortcuts in the program folder, such as Siebel Call Center.
2. Log in using a valid user ID and password.
3. Specify the Local database and click OK.

   NOTE:  When logging into a local database for the first time, users are automatically prompted to connect to the Siebel Server and download the local database. Users should attempt this only after a local database has been extracted for them.

   For more information on Siebel Remote and extracting local databases, see the Siebel Remote and Replication Manager Administration Guide.

To log in to your Siebel application using the Siebel Web Client

1. Open your Web browser.
2. Go to the URL for your Siebel application.
3. Log in using a valid user ID and password.

   The Siebel application you are connecting to is already configured to work with a specific database. You do not need to specify a database to connect to.