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Installing the ChartWorks Server

The information in this section supplements the installation instructions provided by Visual Mining, Inc., which are provided in the Siebel Business Applications Third-Party Bookshelf. It is not intended to replace them.

You can install ChartWorks Server on any server that the Siebel Server can connect to through HTTP. Typically, it is installed on the Siebel Server. If ChartWorks Server is not installed on the Siebel Server, it should be installed on the same subnet as the Siebel Server. Install at least one ChartWorks Server per Enterprise, and, preferably, one ChartWorks Server per Siebel Server. No additional license key is required for ChartWorks Server.

ChartWorks software is installed with the Siebel Mobile Web Client. The associated Windows service starts automatically when a chart is accessed within the client.

To install ChartWorks Server

1. Review preinstallation requirements. See the ChartWorks Server Installation Guide by Visual Mining, Inc., on the Siebel Business Applications Third-Party Bookshelf.
2. In Windows Explorer, navigate to the Siebel image location for the current software version. Then navigate to the directory where the installer is located.

   In this case, navigate to Siebel_Image\Windows\Server_Ancillary\Chartworks_Server\language\windows.

   where:

   • Siebel_Image = The directory for your version-specific Siebel network image, such as D:\Siebel_Install_Image\7.8.2.0.
   • language = The three-letter code for the language of your Siebel Business Applications product; for example, enu for U.S. English.
3. To start the ChartWorks Server installer, double-click ChartWorksServerx.x.SIEBEL.exe.
4. As you proceed from screen to screen using the installer, accept all defaults, with the exception of the Select Components screen.
5. On the Select Component screen, select only Server and Server Admin Console. Clear the other components listed.
6. After all files have been copied by the installer, manually copy the files DynamicChartResource.class and ResourceFactory.class, which are located with the Visual Mining ChartWorks Server installer, to the following directory:

   VISUALMINING_INSTALL_ROOT\ChartWorks Server 3.7.0\Server\root\classes\chartworks\es\resources

7. Restart your computer.