Siebel eSales Administration Guide > Siebel eSales Overview >

About Siebel eSales

Siebel eSales allows your company to do business-to-business and business-to-consumer sales over the Web. It offers:

• Hierarchical multimedia product catalogs
• Product search tools, including full-text search and parametric search based on product attributes
• User-specified product comparison
• Distributed catalog administration, allowing multiple-vendor catalogs
• A history bar for easier catalog navigation
• Customer profiling and personalization, using Siebel Personalization
• Customizable order management processes, using Siebel Business Process Designer
• Online Shopping Carts, quotes, and orders, which include:
  • A favorites list of items, enabling customers to find and re-buy favorites
  • Quote templates for faster ordering
  • Order approval processes
  • Streamlined checkout processes
  • Integration with third-party taxation, credit checking, and payment processing applications
  • Integration with third-party fulfillment engines
• The following optional modules:
  • Siebel Advisor for Web-based needs analysis
  • Siebel Configurator for Web-based product configuration
  • Siebel Pricer for one-to-one pricing and promotions using custom price lists
  • Eligibility for determining whether customers are eligible to purchase products.
  • Compatibility for defining global rules to determine which products are compatible.
  • Product promotions to create promotions that appear in the catalog.
  • Recommendations for defining rules to upsell and cross-sell products.