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Customizing the Shopping Service

The Shopping Service business service is written in C++ and cannot be modified. If you want to change any of the methods in the Shopping Service, you need to write a new business service in Siebel eScript. However, these methods are modular and they can be used in new workflows that are designed when the application is customized.

The following sections provide more information on the Shopping Service and other processes used in Siebel applications to support the Shopping Cart.

For more information on writing scripts, see Siebel Tools Online Help.