Contents

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Preface

• Audience
• Documentation Accessibility
• Customer Support
• Improved Process for Oracle Retail Documentation Corrections
• Oracle Retail Documentation on the Oracle Help Center (docs.oracle.com)
• Conventions

1 RICS implementation

• Pre-Provisioning
• Provisioning
  • Access IDCS
  • Validate Cloud Service Access
  • Register Customer Support Identifier
  • Create End User Accounts
• Post Provisioning
  • RIB CS Self-Service instructions for SI/Customer
    • Application: rib-rms
    • Application: rib-tafr
    • Application: rib-ext
    • Application: rib-rob
    • Application: rib-lgf
  • BDI CS Self-Service instructions for SI/Customer
    • Application: BDI-EXT Jobadmin
    • Application: BDI Process-Flow
  • RFI CS Self-Service instructions for SI/Customer
    • Application: RFI-web-app
  • USM CS Self-Service instructions for SI/Customer
    • Application: USM-LGF
  • RICS Tools CS Self-Service instructions for SI/Customer
    • Application: DDS
• Support
  • Leverage Oracle Support
  • Get Connected
• Frequently Asked Questions
  • IDCS Activation