Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Documentation Updates
• Conventions

What's New in the Oracle Identity Manager Connector for BMC Remedy User Management?

• Software Updates
• Documentation-Specific Updates

1 About the Connector

• Supported Functionality
• Multilanguage Support
• Reconciliation Module
  • Lookup Fields Reconciliation
  • User Reconciliation
• Provisioning Module
• Files and Directories That Comprise the Connector
• Determining the Release Number of the Connector

2 Deploying the Connector

• Step 1: Verifying Deployment Requirements
• Step 2: Configuring the Target System
  • Creating a User
  • Creating the SHR:DeletePeople Form
  • Enabling Encryption
    • Enabling Remedy Encryption
    • Configuring Remedy Encryption Products
    • AR System Encryption Error Messages
• Step 3: Copying the Connector Files and External Code
• Step 4: Configuring the Oracle Identity Manager Server
  • Changing to the Required Input Locale
  • Clearing Content Related to Connector Resource Bundles from the Server Cache
• Step 5: Importing the Connector XML File
  • Defining IT Resources
• Step 6: Configuring Reconciliation
  • Configuring Trusted Source Reconciliation
  • Creating the Reconciliation Scheduled Tasks
    • Specifying Values for the Scheduled Task Attributes
• Step 7: Compiling Adapters
• Configuring the Connector for Multiple Installations of the Target System

3 Testing and Troubleshooting

• Running Test Cases
• Troubleshooting

4 Known Issues

A Attribute Mappings Between Oracle Identity Manager and BMC Remedy User Management

Index