3 Testing and Troubleshooting

After you deploy the connector, you must test it to ensure that it functions as expected. This chapter discusses the following topics related to connector testing:

• Running Test Cases

• Troubleshooting

Running Test Cases

You can use the troubleshooting utility to identify the cause of problems associated with connecting to the target system and performing basic operations on the target system.

To use the troubleshooting utility, in a command window, change to the OIM_home\xellerate\JavaTasks directory, in which the xlHostAccess.jar file is present. Then, perform the following actions.

• Create an Oracle e-Business User Management user as follows:

  java -jar xlHostAccess.jar Create user_name password confirm_password LifeSpanType lifespan_value start_date_yyyy-mm-dd end_date_yyyy-mm-dd e-mail_addr employeeId description
  
  

  Here, the value of LifeSpanType can be either LifeSpanDays or LifeSpanAccesses.

• Update an Oracle e-Business User Management user as follows:

  java -jar xlHostAccess.jar Update user_name fieldname new_fieldname_value
  
  

  Here, fieldname can be any one of the following:

  • Description

  • Email

  • EmployeeId

  • LifeSpanType

  • LifeSpanValue

  • StartDate

  • EndDate

• Reset the password of an Oracle e-Business User Management user as follows:

  java -jar xlHostAccess.jar ResetPassword user_name newpassword confirm_newpassword
  
  

• Disable an Oracle e-Business User Management user as follows:

  java -jar xlHostAccess.jar Disable user_name
  
  

• Enable an Oracle e-Business User Management user as follows:

  java -jar xlHostAccess.jar Enable user_name
  

Troubleshooting

The following table lists solutions to some commonly encountered errors associated with the connector.

Problem Description	Solution
Oracle Identity Manager cannot establish a connection with the Oracle e-Business User Management server.	Ensure that the Oracle e-Business User Management server is running. Check if the user exists in Oracle e-Business User Management. Ensure that Oracle Identity Manager is running. Ensure that all the adapters have been compiled. Use the IT Resources form to examine the Oracle Identity Manager record. Ensure that the IP address, administrator ID, and administrator password are correct.
The Operation Failed message is displayed on the Oracle Identity Manager Administrative and User Console	Ensure that the values for the attributes do not contain delimiter characters (white space). Ensure that the attribute values do not exceed the specified length.