Accessibility Guide for Siebel Business Applications > Using Accessibility Features >

Troubleshooting Accessibility Features

Consider the following when troubleshooting the accessibility features:

• Ensure that all server component parameters, as outlined in Configuring Siebel Server Component Parameters for Accessibility, are correctly set.
• Request that your administrator:
  • Change the keyboard shortcut default values if you experience keyboard shortcut conflicts.
  • Add any labels that might be missing.

    Default is represented on a label as DFLT.

• Some tools, such as the screen reader, cannot handle the amount of data displayed if a large number of views are listed. For example, the number of screens available to you from the site map depends of your access privileges. If there are too many links, the screen reader becomes difficult to use as the text becomes distorted.
• When logging a defect, ensure that you provide as much detail as possible about your Siebel application and screen from the Help, About View window.