Siebel Applications Administration Guide > Global Accounts >

Restoring a Custom Hierarchy

When you perform the update hierarchy procedure, the records that are deleted using Enterprise Integration Manager (EIM) are not processed. This results in some records not having a parent record. To delete these records, restore the custom hierarchy.

The Restore Hierarchy function updates only the denormalized table S_DYNHR_RPT_REL, based on the new entries in the relationship table S_DYN_HRCHY_REL. This function does not affect the user interface; the function affects only the data processing.

To restore a custom hierarchy

1. Navigate to Accounts screen > Global Accounts Administration view.
2. Select the account relationships record that you want to restore.
3. Click Restore Hierarchy.