Bookshelf Home | Contents | Index | PDF |
Siebel Applications Administration Guide > Configuring the Inbox > Setting Up Inbox Links to Views and SmartScriptsAdministrators can specify that the Name hyperlink of Inbox items links to a particular view. Administrators can change the destination view or add a new destination view. For example, if some users do not have responsibilities to see the current destination view, you can add a destination view that they can see. You can associate multiple views with an Item type. You assign a sequence number to each view. When users drill down on the Item hyperlink in the Inbox, the view that is displayed is the first view in the sequence that they have access to, based on their responsibilities. You can also specify a SmartScript to run when users click the Name hyperlink. SmartScripts are primarily used for ESS integration with Inbox, for example, an ESS Summary Form SmartScript. This task is a step in Process of Setting Up and Configuring Inbox. NOTE: If you have set a Name Drilldown action, then view records you set up are ignored. |
Siebel Applications Administration Guide | Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |